Legal
Privacy policy
Opavé is salon management software used by salons and independent stylists (our "customers") to manage appointments, checkout, inventory and client records. This policy explains what information we collect, how we use it and the choices you have. It applies to salon owners and staff who use Opavé, and to salon clients whose information a salon stores in Opavé.
Information we collect
- Account information from salon owners and staff: name, email, phone number, business name and address, and login details.
- Client information a salon enters or a client provides when booking: name, phone number, email, appointment history, service notes and formulas, and text message consent status.
- Payment information, processed by Stripe. Opavé does not store full card numbers.
- Usage and device information such as browser type, app version and log data, used to keep the service secure and working.
How we use information
- To provide the service: booking, reminders, receipts, checkout, inventory and reporting.
- To send transactional text messages and emails on behalf of the salon, such as appointment confirmations, reminders and receipts, only to clients who have consented.
- To provide support, prevent fraud and abuse, and meet legal obligations.
Text messaging (SMS)
Clients receive text messages only after providing their mobile number and consenting, either by checking an unchecked consent box at booking or checkout, or by giving verbal consent to salon staff using our consent script. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data retention and security
We keep information for as long as the salon's account is active or as needed to provide the service and meet legal obligations. We use encryption in transit, access controls and row-level data separation between salons to protect information.
Your choices
Clients can opt out of texts by replying STOP, and can ask their salon or us to access, correct or delete their information by emailing hello@opave.app. Salon owners can export or delete their data from their account settings or by contacting us.
Children
Opavé is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy and will post the new effective date on this page.
Questions? We're here.
The Processor Blueprint LLC (Opavé)
2653 Bruce B Downs Blvd., Wesley Chapel, FL 33544
hello@opave.app · (813) 714-7494